For property managements and housing cooperatives
Less work for the management. Less friction among tenants.
Lavuno replaces the paper schedule in the laundry room: tenants book their laundry slots themselves. Your management runs properties, rules, changes of tenancy and faults in one portal.
Free · with sample data · no account · access link by e-mail
- Scan the QR letter
- Pick a free slot
- Done, no app, no login
At a glance
No password for tenants
A personal QR letter instead of an account and an app.
Hosted in Switzerland
Your management’s data stays in Switzerland.
Three everyday problems around the laundry room
Every property management knows them. Lavuno tackles all three.
Work with the paper schedule
Updating schedules, posting changes, answering queries.
With Lavuno
You set laundry times and rules once. Tenants book and cancel by themselves.
Confusion and disputes
Who put their name down? Who took someone else’s slot?
With Lavuno
Everyone sees the free slots. With a personal QR letter, every flat books only for itself.
Booked but not used
A slot stays empty while others are waiting.
With Lavuno
Without a check-in in the laundry room, Lavuno releases the slot after the delay you set (Pro plan and above).
How it works
From the portal to the washed laundry — for tenants with no account, no password and no app store.
Set it up once
The management sets laundry times and rules once in the portal.
Scan the letter
Every flat gets a personal QR letter. One scan opens its booking page, with no sign-in.
Book a time
The next free slot is one tap away. The rules of the property apply automatically.
Check in, or the slot is released
The QR code in the laundry room confirms the slot. Without a check-in, it is released after the delay (Pro plan and above).
For managements
One portal for every property
Fewer manual changes and queries: case handlers, caretakers and management work in the same portal, each role within its own scope.
Try the demo yourselfCase handling and property management
Properties, tenancies and bookings in one place.
- Rule templates for a laundry day, free booking or both, adjustable per property
- Change of tenancy as a guided flow: new QR letter, old access revoked
- Your management’s name and logo on the tenants’ booking page
Caretaker
The day’s occupancy and open faults on one page (Pro plan and above).
- Take over and resolve faults, take broken machines out of service
- Inform every flat of the laundry room at once when a machine breaks down
- Block times for maintenance, cleaning or public holidays
Branch and executive management
One consistent process for every property.
- Roles with a clear scope
- An audit log that records every change
- Figures per property, in the portal and as a PDF (Pro plan and above)
Caretaker roles are available from the Pro plan. In the Basic plan, the management does these tasks itself in the portal.
Tenants without a smartphone
Nobody is left out: every flat has a way that works without a device of its own.
Fixed allocation
One fixed laundry time per week, so that flat never has to book at all.
Printed notice in the laundry room
A PDF with the bookings of the next two weeks, readable in black and white, to put up in the laundry room.
Booking by the caretaker or the management
In person or by phone; the booking records who entered it, so that the source stays visible. Caretaker roles are available from the Pro plan.
SMS to any phone
Confirmation and reminder as plain text — also on a mobile phone without an internet connection (from the Pro plan).
How to introduce Lavuno
What your management prepares, and how tenants get their access.
Transfer your data
Lavuno transfers buildings, flats and tenancies into the portal automatically, in consultation with you; there is no charge. You create properties, laundry rooms and machines there directly. Before anything is applied, the portal shows what is new, changed or ended. No tenant names, phone numbers or e-mail addresses are needed.
Choose the rules
You pick one of the three rule templates and adjust it per property: time windows, quota and closed days.
Hand out the QR letters
Lavuno produces print-ready PDFs: one QR letter per tenancy, plus a poster and stickers for the laundry room. You deliver the letters to the flats; from the first scan, tenants book by themselves.
Bring in the caretaker
The caretaker works in the same portal with a role of their own (Pro plan and above).
Questions about the introduction? Write to us.
Data protection and data in Switzerland
The management remains responsible for its tenants’ data; Lavuno processes it on its behalf.
Hosted in Switzerland
Your property management’s data is held in Switzerland. An EU region is planned from phase 3 and is not available today.
Only what is needed
Other flats appear in the calendar only as a flat code, never with names. The portal and the tenants’ booking page include no analytics or advertising services.
Contract and measures
The draft data processing agreement (DPA) and the sheet of technical and organisational measures (TOM) are available on request.
Prices
Prices per flat and month, subject to change. Only active flats are counted. Minimum of CHF 29.00 per month and contract.
Basic
CHF 1.50 / flat / month
Small managements and owners
- Booking by QR code, without an account
- Three rule templates
- QR letters and printed notices as PDF
- Management portal with roles
- E-mail notifications
Pro
RecommendedCHF 2.50 / flat / month
Medium-sized managements
- Everything in Basic
- SMS with an included quota
- Check-in and automatic release of unused slots
- Caretaker roles and statistics, swapping from phase 2
- Further resource types, such as dryers and drying rooms
Enterprise
CHF 3.50 / flat / month
Large managements and housing developers
- Everything in Pro
- White label with your own domain and senders (from phase 2)
- ERP interface and API (planned)
- Choice of hosting region (EU region from phase 3, planned)
- Service level and support agreement
No VAT is added to these prices, as we are currently not registered for VAT. Prices remain subject to change. Each contract has a minimum of CHF 29.00 per month, measured on the flat prices of all its properties together; there is no set-up fee. Pro includes 5 and Enterprise 8 text messages per flat and month, pooled across all properties; each further message costs CHF 0.09 or CHF 0.08 respectively. In Basic, only access codes are sent by text message, at CHF 0.10 each. Paying yearly gives a discount of 10%. For Enterprise, a volume discount is agreed in the contract. A trial lasts 60 days: without an invoice, with every Pro feature and for your whole management company rather than a single property.
Frequently asked questions
Short answers for property managements, owners and caretakers.
What is Lavuno?
Lavuno is a digital laundry schedule for shared laundry rooms in apartment buildings. Tenants book their washing time with a personal QR letter, without an app and without a login. Property managements and owners run the rule sets, caretaker roles (Pro plan and above) and tenancy changes of all their properties in one portal.
Who is Lavuno for?
For property managements, owners and housing developers in Switzerland whose tenants share a laundry room. From the Pro plan, caretakers work in the same portal with a role of their own; tenants need neither an account nor a password.
Do tenants need an app or an account?
No. Every tenancy gets a personal QR letter. One scan with the phone camera opens the booking page of the tenant’s own flat in the browser. There is no account, no password and no download from an app store.
How do tenants book the laundry room with Lavuno?
In two steps: scan the personal QR letter, then book the next free time with one tap or pick another one in the calendar. The rule set of the property decides the time windows, the quota and the closed days; from the Pro plan, it can also require a check-in with the QR code in the laundry room.
What happens to booked times that nobody uses?
A tenant who does not check in in time gives the time up: Lavuno releases it for the neighbours after the delay set in the rule set. Check-in and release are part of the Pro and Enterprise plans.
What about tenants without a smartphone?
Every flat has a way that works without a device of its own: a fixed washing time each week (fixed allocation), a printed notice with the bookings of the next two weeks in the laundry room, and booking by the management in person or by phone. From the Pro plan, caretakers can book with a role of their own. The Pro plan also sends confirmations and reminders as SMS to any mobile phone.
How is Lavuno different from one shared QR code in the laundry room?
With a shared code, residents pick their flat from a list, and nothing checks that they live there. With Lavuno, every tenancy has a code of its own that carries the identity: tenants can only book and cancel for their own flat, and when a tenant moves out, the previous tenant’s access is revoked.
Do the washing machines need to be modified?
No. Lavuno controls no machines and needs no hardware of its own in the laundry room. QR letters for the flats and a notice in the laundry room are enough, both as PDFs from the portal.
Does Lavuno charge for the washes?
No. Lavuno organises the booking of the laundry room, not the payment. It replaces neither the coin meter nor the laundry card; existing billing systems keep working unchanged.
How much does Lavuno cost?
Lavuno is billed per active flat and month: CHF 1.50 on the Basic plan, CHF 2.50 on Pro and CHF 3.50 on Enterprise. A minimum of CHF 29.00 per month applies per contract; there is no set-up fee. A trial lasts 60 days, without an invoice and with every Pro feature. Prices are subject to change; all conditions are listed in the prices section.
Where is the data stored, and who is responsible for it?
The data is stored in Switzerland. The management remains responsible for its tenants’ data, and Lavuno processes it on its behalf. Other flats appear in the calendar only as a flat code, never with names; the data processing agreement (DPA) is available on request.
How does a property management get started with Lavuno?
Managements register themselves in the portal, confirm their e-mail address and then set up their access. The trial lasts 60 days, without an invoice and with every Pro feature. Lavuno moves buildings, flats and tenancies into the portal in consultation with you; there is no charge.
Demo
Try Lavuno yourself
See Lavuno from three points of view, from the management via the caretaker to the tenants’ app, with sample data and before you decide to use it.
Get demo accessYou receive the access link by e-mail. The demo needs no account and no password.
The demo sends no e-mails and no text messages. It is reset to the sample data every night. The demo terms apply.
Property management
Properties, rule sets, roles and tenancy changes in the portal.
Caretaker
The day’s bookings, faults and booking on behalf of tenants.
Tenant
The tenants’ booking page as it opens in the browser after scanning the QR letter: book a laundry time, cancel it, look at the calendar.
Contact
Questions about Lavuno or about introducing it in your properties? We answer personally: book a call or write to us.
Start straight away
Register your property management yourself: you confirm your e-mail address and then set up your access to the portal. It takes a few minutes.
Register now